Privacy Policy – Urban Web Creation

Last updated: 18 October 2026 Applies to: urbanwebcreation.com Controller: Urban Web Creation, Partaloa, Almeria, Spain

1. Who We Are

Urban Web Creation ("we", "us", "our") is a web design and hosting business based in Partaloa, Almeria, Spain. We operate the website at www.urbanwebcreation.com.

For any privacy-related queries, you can contact us at:

2. What Data We Collect

We only collect data that you voluntarily provide to us or that is automatically collected when you visit our website.

Data you provide:

Your name, email address, and phone number (when you submit a contact form)
Your business name and any details you include in your message
Your chosen hosting plan interest

Data collected automatically:

IP address (logged server-side when you submit a form, for spam prevention only)
Browser type and device type (via standard server logs)
Pages visited and time spent (if analytics is enabled — see Section 6)

3. Why We Collect Your Data

We use your personal data for the following purposes:

To respond to your enquiry — when you contact us via the website form, we use your details to reply to you
To provide our services — if you become a client, we use your contact details to manage your hosting and website account
To prevent spam and abuse — IP addresses are used for rate limiting on our contact form
To improve our website — anonymised analytics help us understand how visitors use the site

We do not use your data for automated decision-making or profiling.

4. Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your data on the following legal bases:

Consent — you tick the consent checkbox before submitting our contact form
Legitimate interests — for security measures such as spam prevention
Contract performance — where processing is necessary to deliver the services you've signed up for

5. How Long We Keep Your Data

Contact form enquiries are kept for up to 2 years from the date of submission, or until you ask us to delete them
Active client data is retained for the duration of the hosting relationship, plus 12 months after it ends
Server logs (including IP addresses) are automatically deleted after 90 days

6. Analytics

Urban Web Creation uses Google Analytics 4 (GA4), provided by Google, only when you accept optional analytics cookies. The purpose is to understand how visitors use our website and which marketing links bring visits, so we can improve our content and services. Consent is the legal basis for this optional analytics processing.

After consent, GA4 may process browser and device information, page addresses and titles, referral and campaign information, interaction events and approximate location. Links may contain campaign labels such as utm_source=linkedin. Please do not put names, email addresses or other personal details into campaign links. Google describes its IP-address handling in its regional privacy information; this does not make all analytics data anonymous.

Before you accept, or if you reject, our consent implementation does not load Google Analytics or send analytics measurements, including cookieless analytics measurements. Withdrawing consent disables future collection and reloads the current page without the analytics tag. Requests already sent cannot be recalled, and withdrawal does not automatically delete data already held by Google.

Google may process analytics data outside the European Economic Area. The applicable Google contracting entity, processing locations and transfer safeguards depend on the account and terms in force. Google publishes its data processing terms and international transfer framework information. These links are not a guarantee that every transfer is covered by a particular mechanism.

7. Cookies and Consent Preferences

Optional analytics is separate from storage needed to remember your cookie choice. Rejecting analytics does not prevent access to the website.

Essential preference storage: uwc_cookie_consent_v2 is stored in local storage and, where available, an essential first-party preference cookie. It records your choice, decision date and expiry date, not your browsing history. The choice is valid for up to 24 months; expired or old undated choices require a new decision.
Optional analytics cookie _ga: used by GA4 to distinguish browsers, only after consent. Google's default duration is two years from setting or updating the cookie.
Optional analytics cookie _ga_41V3LGZZK5 (the _ga_* family): used to maintain GA4 session state, only after consent. Google's default duration is two years from setting or updating the cookie. Browser limits and GA account settings may shorten or alter these durations.

See Google's cookie information. Cookie lifetimes are separate from Google's retention of analytics event data.

Choose Accept analytics or Reject analytics in the banner. Neither choice is preselected. Use the permanent Cookie settings button to change your choice or withdraw by selecting Reject analytics. Withdrawal removes accessible first-party GA cookies for this site. Browsers do not let this script remove cookies on unrelated hosts or HttpOnly cookies. This cannot erase historical analytics data.

Preferences are specific to the browser and website hostname you use. If storage is restricted, we apply your choice for the current page, but may ask again on another page or visit. Analytics never starts merely because preference storage is unavailable. If the website's cookie purposes or providers change, a fresh consent decision is required.

Security and anti-spam services are separate from optional analytics. The contact page currently loads Google's reCAPTCHA service; its cookies and processing are described in Google's Privacy Policy. It is not covered by accepting analytics cookies.

8. Who We Share Your Data With

We do not sell, rent, or share your personal data with third parties for marketing purposes.

We may share data with:

Hostinger (our hosting provider) — your data is stored on their servers under their own data processing agreements
Google — provides GA4 when you consent, and the contact page’s reCAPTCHA service; see the processing and transfer information above
Legal authorities — only if required to do so by law

9. Your Rights Under GDPR

As a data subject under GDPR, you have the right to:

Access — request a copy of the personal data we hold about you
Rectification — ask us to correct inaccurate data
Erasure — ask us to delete your data ("right to be forgotten")
Restriction — ask us to limit how we process your data
Portability — request your data in a machine-readable format
Object — object to processing based on legitimate interests
Withdraw consent — at any time, where consent was the basis for processing

To exercise any of these rights, email us at . We will respond within 30 days.

You also have the right to lodge a complaint with the Spanish data protection authority (AEPD) at www.aepd.es.

10. Data Security

We take reasonable technical and organisational measures to protect your data, including:

HTTPS encryption on all pages (SSL certificate)
Input sanitisation on all form fields
No storage of payment card data (we do not process payments directly)

No method of transmission over the internet is 100% secure, but we take data security seriously and keep our practices up to date.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this page periodically.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Email:
Address: Urban Web Creation, Partaloa, Almeria, Spain